Surly Preamble Frameset – 650b, Thorfrost White, Small Surly

Fast Shipping and Professional Packing

We provide a variety of shipping options thanks to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse personnel are well educated and will package your goods in accordance with the exact and precise specifications. Your items will go through an exhaustive examination before they will be securely packaged before being sent out. We deliver to thousands of customers every day from all over the world. This demonstrates our dedication to be the largest online retailer in the world. We have distribution centers as well as warehouses located in Europe and the USA.

Orders that contain more than one item are assigned processing periods in accordance with the item.

Prior to shipping, we examine the items ordered thoroughly. Today, most orders will be shipped within 48 hours. Delivery time ranges between 3-7 days.

Returns

The inventory is constantly changing and we do not completely manage it because multiple parties are involved, which includes our warehouse and factory. The actual stock levels can fluctuate at any moment. Be aware that it's possible that your order will be out of stock after you have made the order.

Our policy lasts thirty days. We cannot exchange or refund your order after 30 days from the date of purchase.

You can only return a product when it's unopened and in the same condition when you first received it. It should also be in the original packaging.